Quick Vintage Typewriter FAQs

 

Welcome to our Frequently Asked Questions page where you can find answers about our premium vintage typewriters and services. Before making your purchase, get informed by browsing through our most common inquiries.

 

1. What should I consider when choosing a vintage typewriter?

When selecting a vintage typewriter, consider its functionality, size, type (manual or electric), brand history, and any specific features you desire such as typeface style or color. For more detailed guidance, soon  you can visit our 

Typewriter Buying Guide. 

 

2. How do I maintain and clean my vintage typewriter?

Proper maintenance is crucial for keeping your vintage typewriter in good working condition. Regularly clean the machine with suitable products and get professional checking once a year. Soon you can learn more on our 

Typewriter Maintenance page.

 

3. Do you offer warranties or guarantees?

All our typewriters come with standard 12-month warranty covering mechanical faults. We also offer a quality guarantee. Details can be found on our 

Warranty and Guarantee page.

 

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: April 2024

Frequently Asked Questions

1. General Questions
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2. Product Questions
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3. Payment Questions
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4. Shipping Questions
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5. Contact Questions

1. General Questions

What should I consider when choosing a vintage typewriter?

When selecting a vintage typewriter, consider its condition, type (manual or electric), brand history, and any specific features you desire such as typeface style or color. For more detailed guidance, visit our Typewriter Buying Guide.

What is your return policy?

We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

Can I cancel or modify my order?

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request. You can't cancel items on sale or custom orders.

Do you have a physical store?

El Granero Typewriter.Company. Nestled in the heart of Fuengirola (Malaga), our passion for typewriters has captivated the imaginations of dreamers, writers, poets, and travellers from over 70 corners of the globe. With over 500 exquisite models adorning our shelves – each unique in colour, size, and brand – we proudly lay claim to being the largest physical typewriter shop in all of Europe.

2. Product Questions

Is my product insured?

Every shipping is covered with full insurance if package is lost or totally damaged in transit.

Every typewriter you sell is in a working order?

We are a Premium shop and all our typewriters, apart from looking great, are in perfect working order as all of them are repaired, adjusted, serviced, and double-checked. Some original parts maybe even replaced by parts from identical typewriters to make them look better

What is the material of this product?

The material for each product is listed on the product page, under the "Details" section. If you have further questions about the material, please don't hesitate to contact us.

How do I care for this product?

Care instructions for each product are also listed on the product page, under the "Details" section. Please follow the care instructions to ensure the longevity of your product.

Can I see this product in other colors?

If the product is available in other colors, they will be listed on the product page. If you don't see the color you're looking for, please contact us and we will do our best to assist you.

3. Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including  PayPal, credit cards (Visa, MasterCard, American Express), and Apple Pay.

Do you offer installment payment options?

Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

4. Shipping Questions

How long does shipping take?

Shipping time varies depending on your location and the shipping method you choose. 

USA & Canada: 10-21 business days

EU Countries: 3-10 business days

Australia & New Zealand: 10-21 business days

Elsewhere: 5-21 business days

Please refer to our shipping policy for more details here

When will my typewriter be shipped?

The estimated shipping date is always available on the order form, usually, it’s 3-7 working days after the purchase date for original typewriters and 1- 2 weeks for painted ones. For special custom orders ask us for an estimated time needed. If you need your typewriter earlier, contact us and we will see what can be done.

How much does shipping cost?

We offer economy shipping free of charge. Expedited shipping cost depends on your location and the shipping  courier you choose. Please refer to our shipping policy for more details or contact us.

Do you offer gift packaging? 

As a gift shop, we offer gift wrapping and a special personalized card with a note or a quote of your choice, everything free of charge.

 

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.

5. Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing contact@typewriter.company  or by calling our toll-free number at +34 639305263

What are your business hours?

Our business hours are Monday through Friday from 11:00am to 7:00pm EST.

How can I provide feedback?

We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at contact@typewriter.company

Do you have a physical address?

Yes, we do have a physical address. Our Showroom and Typewriter Repair Shop is located at Southern Spain, adress You will find in contact page.

Why should you choose our Typewriter Company?

Experience our prestigious after-sales service.

24/7 Friendly Support

Our suport team always ready
for you to 7 days a week. Technical support online.

Safe & Fast Shipping

Worldwide fast and safe shipping. All packages are fully insured with a money-back guarantee.

Secure Online Payment

Easy payment with many different forms applied all over the world supported by Stripe & PayPal

Full Refund

If your new product is dameged in transit  isn’t so good as we promiesd return it for a full refund.