• For each of our typewriters, there is a story behind it!

    Typewriter projects, our customer stories, their testimonials

    Lisa Ann

    Poet, Ars Poetica Founder   arspoetica.us

    Typewriters: Limited Edition of Hermes Baby Chrome, Flamingo Pink Olympia SM7

     

    Lisa about us :

    El Granero is the most glorious typewriter purveyor on planet earth. Their refurbished and custom machines are like tiny angels from the days of yore. And their service is phenomenal.

    Cassie Criminger

    Graphic Designer PivotDesign.com

    Typewriters: 4 x Olivetti Studio 46 Black Exclusive edition

     

    Cassie about us :

    Ania & Jacek were wonderful to work with. We needed 4 of the same Olivetti Studio 46 black typewriters for a company's new brand launch. They were very responsive in working with us as we arranged everything to be shipped to multiple company headquarters around a tight timeline. We also appreciated that they got on skype to work with our client when we needed some help troubleshooting. The typewriters are beautiful and will be permanently on display (and used!) at each location for years to come. We'd definitely purchase from them in the future and have had a great experience! Thanks for all of your help, Ania & Jacek! :) ★★★★★

     

     

    Patrick Obley 

    Sports Editor, Typewriter Collector, Possible originator of “dumpster fire”

    Typewriters: 13 x our typewriters, Olivetti Studio 44, 46, M40, Royal Model A, Lexicon 80...

     

    Patrick about us:

    I'm a very regular customer of El Granero for the obvious reason that their typewriters are the best you can buy. I have more than a dozen of their offerings and I won't be stopping there! Beyond the great care, service and packing, there's something else unique about EG: Their selection is ... well ... unique. Look at this machine! A Royal in Spain! You just don't ever find such machines so far from Royal's American home. Also: IT'S BLUE, FOR CRYING OUT LOUD! How many of these do you think Royal made? How many are still out there? The number is tiny. Yet El Granero had this one and they have many more amazing and rare offerings. And beyond the machines, Ania and Jacek are just wonderful people. I am so happy I've gotten to know them. You should, too. Buy with no reservations, people! :) ★★★★★

    Tallie Gabriel

    Poet, musician, and spiritual practitioner talliegabriel.com

    Typewriter: Limited Edition of Hermes Baby Chrome

     

    Tallie about us :

    UNBELIEVABLE quality and friendly, responsive customer service. If you want a unique, custom typewriter there's no one better in the industry!! I am so thrilled with my chrome Hermes Baby with mint green keys - cannot recommend El Granero enough!! ★★★★★

    Brandon D.  Lamson   

    Creative Writing Teacher, Author   brandondeanlamson.com

    Typewriter: Fab TORPEDO Model 18

     

    Brandon about us:

    The typewriter that I received from El Granero is of outstanding quality and their customer service is excellent. They quickly responded to all of my questions and helped me to become familiar with this beautiful machine. ★★★★★

    Dean A. Christiansen

    Fine art Photographer based in NY dean.photo

    Typewriter: Iconic Olivetti Lettera 32

     

    Dean about us :

    We received our shipment promptly and found it VERY well packaged against any possible shipping issue. And even gift wrapped! The typewriter itself was exactly as described, clearly recently serviced, and worked perfectly/flawlessly right out of its travel wrappings. The photos of the Etsy offering were accurate. Great service, and purchase. I happily recommend ElGanero without hesitation or reservation. Thank You! ★★★★★

    Raymond Vickers 

    Typewriter Collector, Energy Industry Executive and Legal Counsel 

    Typewriters: Remington Portable N2, Corona Nº4, Olivetti Studio 44, 46, Invicta, Ico

     

    Ray about us:

    Difficult to describe how pleased I was when this one was finally freed of the super packing in which it arrived. This rare machine had received some touch-up work from Jacek and Ania. Whether to do this had been a difficult question, but the results were super beyond expectation. You can depend on El Granero to do their very best for you, and their best is hard to beat. And, as many reviewers have said, communicating and dealing with them is pure delight. Olivetti ICO is number 4 for me, and there will be more to come. ★★★★★

    Elizabeth Torres  

    Poet, Multimedia Artist madamneverstop.com

    Typewriters: 2 x Olivetti Pluma 22, Olivetti College, Lettera 25

     

    About Elizabeth:

    Her work intertwines poetry, visuals and soundscapes, language and performance, combining visions and concepts across various art forms and media.

    Award-winning poet, multimedia artist and translator, author of over 20 books of poetry published in various languages, most recently “The Ways of the Firefly” published in English and German by Moloko Plus,
     

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Terms & Conditions
BY PURCHASING IN OUR STORE YOU ARE AGREEING TO OUR SHOP'S CONDITIONS AND POLICIES LISTED BELOW:

►GENERAL - These terms and conditions are to help you choose the best service and product for your needs. Please read our complete Shop Policy and ask us if you have any doubts :)

►TAXES
As a buyer, you are ALWAYS responsible for all import taxes in your country if any.
As a legal business, we cover the shipping cost and all the taxes here in Spain.
We only attach invoices with the true value of the product in accordance with international customs laws.
We know that there is NO additional import tax for the US clients (apart from the one the Etsy system is automatically charging on your bill) when the package arrives from the EU to the US customs but some tax duties can be added locally depending on a state you live in.
If you are from New Zealand, Australia, Canada, China, etc. or most recently the UK, please ask the Customs for more details and rates when you buy overseas.

► WARRANTY
To activate our extended 2-year warranty, you need to send us a confirmation email within 14 days of delivery.
By failing to do so, your item is only covered by our 1-year technical support.
Any defects that may have occurred in transport must be reported by e-mail within 7 days of delivery.
By failing to do so, you waive your right to the insurance and our warranty.

► SHIPPING - GENERAL INFO
We will ship to you from Malaga in Spain, we will do it ASAP and depending on the purchase order and estimated processing time. We ship to whichever address you have listed with your buyer's profile (or we agreed otherwise)
*****Please send us your phone number for easy delivery.*****

► INSURANCE
Every shipping is covered with full insurance. All the items are carefully wrapped in few layers of bubble plastic and securely packed in new hard cardboard boxes and protected with few layers of waterproof plastic (We can say: Tsunami Proof!)
So you can buy overseas with buy with confidence!

► DAMAGED ITEMS
All the items and typewriters are double-checked and are sent only if working perfectly.
If the product arrives damaged (it's very rare but it may happen sometimes) you must photograph the item and the damaged packaging, directly inform the courier (if possible at the door) or the agency and contact us within the first 24-72 hours after the delivery (or we agreed otherwise). That's the only way to put a claim to the shipping agency!
PLEASE NOTE! We are not accountable for any damages that occur during transit.

► DELAY, NON DELIVERY OR A PACKAGE NOT COLLECTED
We always follow and track our packages if your item will not arrive regardless of all the care taken, we will put a claim. Sometimes a small human or system error can change the delivery time, the package can be stuck in a warehouse or the customs clearance can be a little bit slower because of the bank holidays, road accidents, weather, etc. Your satisfaction and smile on your face is the most important to us, please trust us and let us work, your patience will be required :)
Don't worry if they still can't locate it, no worries, we will refund the money or we will ship you (by expedited shipping at our expense) a new item or a different one, of course, if you accept it.
If you don't collect the package within 30 days of the scheduled delivery date, the package will be treated as abandoned and you'll lose your right to a refund or a replacement typewriter.

► RESERVATIONS
We will be more than happy to help you and we do a few days reservations without any deposit.
We accept 1-4 weeks reservations with a 25% deposit (not refundable if you resign).

► RETURNS - CANCELLATIONS - EXCHANGES
If you are based in the EU we gladly accept returns! We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. 
Please note: We don't accept, any exchanges or cancellations for custom orders.
We stand behind our goods and services, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. 
We're totally sure of what and how we do it and we know that you will be satisfied only if the product you have bought would amaze and inspire you. If for you any reason You want to return it please contact us first and we will advise you on how to do it, what kind of export documentation need to be added to the package, etc.
Please contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
We will refund you money by PayPal (or TransferWise) when we receive the product in the same box and condition we shipped. Please note that You have to pay shipping costs both ways and other administration costs if any.
The following items can't be returned or replaced:
Because of the nature of these items, destinations as well customs return fees, administration costs, extra accountant paperwork etc.
We can't accept returns for:
- Overseas shipping or no EU countries.
- Custom or personalized orders, reservations or partial payments.
- Digital downloads. Items on sale, used coupon codes, discounts, personalized offers or free shipping.
Always please contact us if you have any problems with your order we will try to help you. We will do our best to do everything right and put a smile on your face, contact us 

►MOST IMPORTANT THING!
We care... a lot!
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Privacy Policy
This policy sets out the basis on which we process any personal data we collect from you or that you provide to us, either through our website or otherwise communicating with us.

ElGranero Typewriter.Company will never sell your personal data to anyone.

ElGranero Typewriter.Company is the operator of www.typewriter.company and is the data controller. ElGranero Typewriter.Company is a company incorporated in Spain (EUVAT number ESX6533782B) having its office at Calle Huelva 7, Local 4, 29640 Fuengirola, Malaga. 

ElGranero Typewriter.Company take the security of personal data extremely seriously and we are committed to protecting and preserving the privacy of individuals who visit our website or otherwise communicate with us. We never sell personal data and we carry out all processing in strict compliance with the EU General Data Protection Regulation (“GDPR”).

Personal data (“data”) means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What personal data do we process and for what purpose?
Submitted data. You may provide or we may collect data from you at a number of points, including when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies. Enter into a contract with us by commissioning Cleverbox to undertake design, marketing or website services.

This data may include: your name, address, telephone number, email address
We use your submitted data for the following purposes:
to provide you with the information that you request from us
to contact you to follow up on product or service requests either by email, phone or post to provide you with products and services that you commission from us, to provide you with ongoing support, to provide you with essential information regarding the services you have commissioned us to undertake or updates to these services
We may also use your data to occasionally provide you with information about related services and offers that may be of interest to you by telephone, email or post. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you may unsubscribe from receiving these communications at any time by contacting us at:
email:contact@typewriter.company
post: Calle Huelva 7,local 4, 29640 Fuengirola, Malaga, Spain
Skype, Whatsaap +34 639305263: 

You will also be given the opportunity to unsubscribe from email marketing each time that we contact you via this method.
If you receive emails from us we may use certain analytics tools to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.

Usage Data
With regard to each of your visits to our website we may automatically collect information including the following:
technical information, including a truncated version of your IP address in an anonymised form, browser type and version, internet service provider, device type, screen resolution, language, operating system and platform;
information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and any download errors.
This information cannot be used to identify you as an individual. We never have access to your full IP address.
We use usage data to facilitate your user experience when visiting our website and for security purposes (e.g. to identify and stop misuse). We also process this data for statistical purposes to improve our website and the services we provide.

Cookies
When you visit www.typewriter.company we collect standard internet log information and details about the behaviour of visitors to our site. We do this to find out things such as the number of visitors to the various parts of our site and to provide you with a better experience. We collect this information in a way which does not personally identify you and we do not match it with any further data on an individual user.
Cookies are small text files that are placed on your device to help our website provide a better user experience. Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. To find out more about cookies and how to manage or delete them, visit www.aboutcookies.org
If you choose to disable cookies, you may not be able to use all the features on our website.
For more information please see our Cookie Usage policy.

Disclosure to third parties
We use a select number of trusted external service providers for the purposes of; technical data analysis, data storage, to help us provide information to you or to help us fulfil any services you have requested. All our third party service providers are carefully selected, meet high data protection and security standards and are bound by contract to keep any information we share with them confidential. We only share the personal data with them that is necessary for the services they provide and they will only process that data in accordance with our instructions.
We will never rent or sell your data to any third party for their own marketing purposes and we will only disclose your data to another third party without your express consent when we are legally required to do so.
Third party Links
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Keeping your data secure
We endeavour to maintain a safe and secure form submission process on our website. ElGranero Typewriter.Company advises that no data transmitted via the internet can ever be guaranteed as secure and the user discloses their contact details at their own risk. Once we have received your information, we will use strict internal procedures and security measures and will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data retention
All data submitted to us will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law. We will store your usage data until such time when you withdraw your consent for us to do so.
Your data subject rights
You have the right to ensure that your personal data is being processed lawfully and can exercise this right in accordance with data protection laws and regulations.
You have a right to request from us information about the personal data ElGranero Typewriter.Company old about you and to receive a copy of this data. You also have a right to rectification/correction, erasure and restriction of processing of this data.
If you have any questions or comments relating to the use of personal data or want to exercise any of your data subject rights you may contact ElGranero Typewriter.Company support team: contact@typewriter.company. Any data subject access request must be made in writing and we will provide your personal data to you within the statutory timeframes. To enable us to ensure we effectively manage your request, we may require further information from you.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may negatively affect the quality of our ongoing service to you. You also agree that ElGranero Typewriter.Company shall not be held liable with respect to any loss and/or damage to your personal data if you choose to withdraw consent.
Where personal data is processed for the above purposes on the basis of ElGranero Typewriter.Company legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact: contact@typewriter.company
In addition, you have the right to lodge a complaint with Information Commissioner’s Office (ICO).

Changes to this policy
We may revise this Privacy Policy from time to time. Any changes we may make will be published on this page and we will post a notification of any updates on our site.

Contact
Should you have any queries regarding this privacy policy or would like to request or modify any contact details we hold for you, please contact us at: contact@typewriter.company