Question 1

About El Granero Typewriter.Company

Accepted Answer

Welcome to Europe's Largest Vintage Typewriter Gift ShopDiscover the Charm of Vintage TypewritersWelcome to El Granero Typewriter Company, the premier destination for vintage typewriters in Europe. Located near Malaga in sunny Southern Spain, we are proud to be the largest physical typewriter shop on the continent. Since opening our doors in 2013, we have dedicated ourselves to the art of repairing, restoring, and selling vintage typewriters. Our extensive collection features over 500 models from prestigious brands like Olivetti, Hermes, Olympia, Erika, Royal, Remington, and Underwood.Unmatched Quality and CraftsmanshipAt El Granero, we are committed to offering unparalleled quality in every typewriter we sell. Each typewriter in our collection undergoes a meticulous restoration process by our expert technicians, who boast over a decade of experience. Our restoration process includes detailed chemical cleaning, precise repairs, and adjustments to ensure optimal functionality. Every typewriter is accompanied by a quality certificate, affirming its restored excellence. We ensure that each machine not only works flawlessly but also retains its historical charm.Customer Satisfaction and Stellar ReviewsOur dedication to quality and service has earned us over 1000 five-star reviews on various marketplaces. Our clients range from individual collectors to high-profile celebrities, including Wes Anderson, Nico Walker, Lady Gaga, and Eddie Vedder among many others. They consistently praise our craftsmanship and the dependability of our restored typewriters. Our exceptional customer service, including responsive technical support, is frequently highlighted by our satisfied customers.Quality Assurance and Transparent PracticesWe stand by the quality of our typewriters with a warranty and online technical support included with every purchase. Our products come with quality certificates and legal invoices for EU and European VIES database-registered customers, underscoring our commitment to transparency and legitimacy.Secure Worldwide ShippingEl Granero offers secure worldwide shipping, complete with full insurance coverage to safeguard against damage or non-delivery. In the rare event of shipping issues, our comprehensive insurance policy guarantees a repair, replacement, or full refund, ensuring a worry-free experience for our global clientele.Explore Our CollectionAt El Granero Typewriter Company, we are passionate about preserving and celebrating the legacy of vintage typewriters. Whether you're a collector, an enthusiast, or simply searching for a unique piece of history, our expertly restored typewriters are a perfect choice. Visit us in Southern Spain or explore our collection online to experience the charm and craftsmanship of El Granero Typewriter Company.Warm regards,Ania and JacekElGraneroTypewriter.Company

Question 2

Buying The First Typewriter!

Accepted Answer

What should I consider when choosing a vintage typewriter? When selecting a vintage typewriter, consider its condition, type (manual or electric), brand history, and any specific features you desire such as typeface style or colour.Determining PurposeWhat will you primarily use the typewriter for? Creative writing, personal use, collecting, or functional use?Do you have any specific requirements or features in mind for your typewriting needs?For instance, a comfortable key action, specific typeface, or ease of use?Condition and MaintenanceAre you comfortable with performing basic maintenance tasks, or would you prefer a typewriter that requires minimal upkeep?PortabilityWill you be moving your typewriter frequently, or will it stay in one place?Do you need a typewriter with a carrying case for easy transportation?What size and weight are you comfortable handling?BudgetWhat is your budget for purchasing a typewriter?Are you open to spending a bit more for a high-quality or well-maintained model?Research and ReviewsHave you done any research on specific brands or models?Are you interested in any particular brands known for their reliability and performance?Would you like to test the typewriter or watch the video before purchasing to ensure it meets your expectations?Additional ConsiderationsDo you have any preferences for manual versus electric typewriters?Are there any specific features or functions you are looking for in a typewriter?For example, built-in correction mechanisms, adjustable margins, or specific typefaces.Would you like information on how to find replacement parts or access to repair services in the future?For more detailed guidance, visit our Typewriter Buying Guide [Here]

Question 3

Quick Guide - Services and Processes

Accepted Answer

Processes for Typewriter Maintenance and RepairServicingBringing a typewriter back to functional condition through minor repairs and cleaning. The focus is on improving usability and appearance with minimal work.Example: A Royal Quiet DeLuxe (circa 1950) that was dusty and had a sticky carriage, cleaned and adjusted to work properly again.RevitalizingRevitalization involves more detailed cleaning and adjustment, including replacing minor parts and enhancing functionality and appearance.Example: An Olivetti Lettera 22 (circa 1953) that has been cleaned, lubricated, and had the ribbon replaced to ensure smooth operation.RefurbishingA more thorough cleaning and minor repairs to enhance both the appearance and functionality, with some cosmetic touch-ups.Example: A Smith-Corona Sterling (circa 1947) that has been cleaned, had worn typebars replaced, and received a fresh coat of paint on its worn surfaces.RestorationReturning the typewriter to its original condition through extensive repair, often using original parts and replicating the original design.Example: A Remington Noiseless Model 7 (circa 1931) that has been restored with original parts, repainted in its original color, and given new decals to match its factory state.RebuildingInvolves disassembling the typewriter, replacing or reconstructing major components, and reassembling it to near-new or improved condition.Example: A Underwood Standard Portable (circa 1929) that has been completely disassembled, with major components like the platen and typebars replaced or reconstructed, and then reassembled to excellent working order.Last Minute ChangesIn the context of selling or restoring typewriters, last minute changes involve making adjustments just before finalizing a sale or completing a restoration project. This can include fine-tuning the typewriter’s alignment, addressing unexpected repairs, or making other essential tweaks to ensure the machine meets the highest standards of performance and appearance. These changes are crucial to ensure that the typewriter not only functions perfectly but also aligns with the buyer’s expectations before it is delivered.Example: Before delivering a Smith-Corona Sterling (circa 1947), last minute changes might involve adjusting the type alignment to ensure even printing, or replacing a worn ribbon spool discovered during final inspection.Selling Parts or ReplacementsRefers to offering individual components that can be used to repair, maintain, or upgrade typewriters. This includes items such as keys, ribbon spools, platen rollers, and internal mechanical parts. Providing these parts is especially valuable for enthusiasts and collectors who prefer to restore or maintain their typewriters independently, allowing them to replace broken or worn-out components with ease.Example: A customer restoring an Olympia SM3 might purchase replacement typebars and a fresh ink ribbon from our shop to restore their typewriter to optimal working condition.Condition Terms for TypewritersPristine Condition TypewriterThe typewriter is in flawless, untouched condition, as if it has never been used.Example: A Hermes 3000 (circa 1960) in pristine condition, still in its original case with no signs of use.Mint Condition TypewriterThe typewriter is nearly perfect, with very minor signs of wear.Example: A Corona 3 (circa 1917) in mint condition, with only the slightest signs of wear on the edges of the case.Restored TypewriterThe typewriter has been extensively repaired and refurbished to return it to its original condition.Example: A Remington Portable Model 2 (circa 1925) that has been restored with period-accurate keys, fresh paint, and decals to match its original appearance.Refurbished TypewriterThe typewriter has been cleaned and had minor repairs to improve its appearance and functionality, but not necessarily to its original state.Example: A Brother Deluxe 1350 (circa 1975) that has been cleaned, had minor internal repairs, and the exterior polished for better appearance and functionality.Customized TypewriterA typewriter that has been modified or built to meet specific requests or preferences.Example: A Royal Arrow (circa 1941) that has been customized with a new paint job in a non-original color and modern keycaps, tailored to the owner’s preferences.Made to Order TypewriterCustom-built or customized typewriter according to specific requests.Example: An Olympia SM9 (circa 1968) that was custom-painted and outfitted with a specific typeface as per the buyer’s request.Limited Edition TypewriterA typewriter released in a limited number, often with special features or design.Example: The IBM Selectric 50th Anniversary Edition (2011), a limited edition of the iconic model, released with special design features and commemorative branding.Repainted TpewriterThe typewriter’s exterior has been repainted.Example: A Remington Rand Model 1 (circa 1935) that has been repainted in a bright, non-original color to enhance its appearance.Polished TypewriterThe typewriter has been cleaned and shined to improve its appearance.Example: A Smith-Corona Skyriter (circa 1950s) that has had its metal casing polished to a shine, giving it a like-new appearance.Chrome PlatedThe typewriter has been coated with chrome for a shiny finish and additional protection.Example: An Olivetti Studio 44 (circa 1952) that has been chrome plated, giving it a distinctive, reflective finish.For PartsA typewriter sold primarily as a source of spare parts rather than as a functioning unit.Example: A Remington No. 10 (circa 1914) in poor condition, missing several key components, sold for parts.Condition and Usage TermsNewThe typewriter is in brand-new, unused condition, often still in its original packaging.Example: A Royal Companion (circa 1955) that has never been used, still in its original box with all accessories.UsedThe typewriter has been previously owned and used.Example: A Smith-Corona Classic 12 (circa 1967) with some wear and tear from regular use but still fully functional.UnboxedThe typewriter has been removed from its original packaging but is otherwise unused or in like-new condition.Example: A Brother Charger 11 (circa 1972) that was taken out of the box but never used, appearing brand new but without the original packaging.For Decoration (Not Working)The typewriter is intended for display or decorative purposes rather than functional use.Example: A Remington Portable (circa 1920s) that no longer functions but has a beautiful, classic design that makes it a perfect decorative piece.As Is for Projects or to Restore (Dirty, Not Touched by Repair Shop)The typewriter is sold in its current, uncleaned state, potentially non-functional, and has not been professionally repaired or inspected.Example: An Underwood Standard (circa 1930s) that has been stored in a basement for decades, dirty and rusty, sold as a project for restoration or as a source of parts.These examples should help illustrate what each term means in the context of real typewriter models and their production years.

Question 4

The Best Typewriters for writers.

Accepted Answer

These typewriters are well-regarded for their durability, ease of use, and the quality of the writing experience they provide. When selecting a typewriter, writers should consider their own preferences regarding keyboard feel, portability needs, and the typewriter's mechanical features. Testing different models can be beneficial in finding the perfect match for one's writing style. Choosing the best typewriter depends on various factors including functionality, build quality, typing experience, portability, and maintenance needs.Here's a list of some of the best typewriters frequently recommended for writers, along with a summary of their standout features.Hermes 3000Standout Features: Solid construction, comfortable and responsive key action, and Swiss precision.Ideal For: Writers who appreciate a high-quality, reliable, and well-built machine.Functionality: The Hermes 3000 is cherished for its solid and reliable functionality. It offers a comfortable and responsive key action, making it a pleasure to type on.Designer: The Swiss-made Hermes 3000 typewriters were designed by Willy Guhl and introduced in the mid-1950s.Brand: Hermes TypewritersWeight and Dimensions: It typically weighs around 12-14 pounds and has dimensions of approximately 12 x 13 x 5 inches.Portability: It's semi-portable, but due to its size and reasonable weight, it may be a good choice for writers on the move.Maintenance: Regular cleaning and occasional maintenance can help keep the Hermes 3000 in excellent working condition.Olivetti Lettera 32Standout Features: Lightweight, portable, and comfortable key layout.Ideal For: Writers on the go who need a portable and reliable typewriter.Functionality: The Olivetti Lettera 32 is known for its functionality and comfortable key layout. It provides a reliable typing experience, and its keys have a nice tactile feel.Designer: The Olivetti Lettera 32 was designed by Marcello Nizzoli and introduced in 1963.Brand: Olivetti TypewritersWeight and Dimensions: It's light-10 pounds (4.5kg), and small- 13.4in x 11.4in x 3,5in (34cm x 29cm x 9cm)Portability: Its lightweight and compact design make it highly portable, making it a popular choice for writers on the go.Royal Quiet De LuxeStandout Features: Quiet operation, solid build, and classic design.Ideal For: Writers who prefer a vintage typewriter with a classic feel and quieter typing.Functionality: The Royal Quiet De Luxe is a classic typewriter known for its quiet operation and dependable functionality. It offers a consistent typing action.Designer: The design of Royal typewriters, including the Quiet De Luxe, was a collaborative effort within the company.Brand: Royal Typewriter Company.Weight and Dimensions: It typically weighs around 20-25 pounds and has dimensions of approximately 13 x 13 x 6 inches.Portability: While not as portable as some smaller typewriters, it's still manageable to transport for occasional use.Smith Corona Silent SuperStandout Features: Quiet operation and responsive keys.Ideal For: Writers looking for a quiet, comfortable typing experience.Functionality: The Smith Corona Silent Super lives up to its name with a quiet operation. It offers responsive keys and a comfortable typing experience.Designer: The design of Smith Corona typewriters was a collaborative effort within the company.Brand: Smith Corona.Weight and Dimensions: It typically weighs around 15-20 pounds and has dimensions of approximately 12 x 12 x 6 inches.Portability: It's relatively portable, making it suitable for writers who need to move their typewriter occasionally.Underwood Model 5Standout Features: Sturdy construction, consistent typing action, and timeless design,Ideal For: Writers who enjoy a vintage aesthetic and robust build quality.Functionality: The Underwood Model 5 is a vintage typewriter known for its sturdy construction and consistent typing action. It has a timeless design that many writers appreciate.Designer: The Underwood Model 5 was designed by Franz X. Wagner and introduced in 1900.Brand: Underwood Typewriter Company.Weight and Dimensions: It's on the heavier side, typically weighing around 30-35 pounds, with dimensions of approximately 15 x 14 x 10 inches.Portability: It's less portable due to its weight and size, making it more suitable for stationary use.Olympia SM9Standout Features: Excellent build quality, spacious keys, and reliable performance.Ideal For: Writers who want a durable and comfortable typewriter for regular use.Functionality: The Olympia SM9 is highly regarded for its excellent build quality and spacious keys, providing a comfortable and consistent typing experience.Designer: The design of Olympia typewriters, including the SM9, was a collaborative effort within the company.Brand: Olympia.Weight and Dimensions: It typically weighs around 20-25 pounds and has dimensions of approximately 14 x 14 x 6 inches.Portability: While it's not the most portable, it's still manageable to move if needed.Remington Noiseless PortableStandout Features: Quiet typing experience and compact design.Ideal For: Writers needing a portable typewriter with minimal noise.Functionality: The Remington Noiseless Portable lives up to its name by offering a quieter typing experience. It's compact and reliable for typing on the go.Designer: The design of Remington typewriters, including the Noiseless Portable, was a collaborative effort within the company.Brand: Remington Typewriter Company.Weight and Dimensions: It's lightweight, typically weighing around 12-14 pounds, with dimensions of approximately 12 x 12 x 4 inches.Portability: It's highly portable, making it an excellent choice for writers who frequently travel.Brother Deluxe 220Standout Features: Simplicity, durability, and a straightforward typing experience.Ideal For: Writers who prefer a no-frills, reliable typewriter.Functionality: The Brother Deluxe 220 typewriter is known for its simplicity and durability. It provides a reliable and straightforward typing experience with a comfortable key layout.Designer: The design of Brother typewriters, including the Deluxe 220, was a collaborative effort within the company.Brand: Brother Industries, Ltd.Weight and Dimensions: It typically weighs around 16-18 pounds and has dimensions of approximately 14 x 14 x 6 inches.Portability: While not the lightest typewriter, it's still manageable to move, making it suitable for both stationary and occasional portable use.Adler Tippa SStandout Features: Lightweight, compact, and consistent performance.Ideal For: Writers seeking a highly portable typewriter without sacrificing reliability.Standout Features: Quiet typing experience and compact design.Ideal For: Writers needing a portable typewriter with minimal noise.Functionality: The Adler Tippa S is a compact and lightweight typewriter known for its portability and consistent performance. It offers a reliable typing experience with a user-friendly design.Designer: The design of Adler typewriters, including the Tippa S, was a collaborative effort within the company.Brand: Adler Typewriter Company.Weight and Dimensions: It's very lightweight, typically weighing around 10-12 pounds, and has dimensions of approximately 12 x 12 x 4 inches.Portability: It's highly portable, making it an excellent choice for writers who need a typewriter on the go.IBM SelectricStandout Features: Innovative typing mechanism with a spherical type element, adjustable typing speeds, and correction feature.Ideal For: Writers seeking a smooth and fast typing experience with modern features.Functionality: The IBM Selectric is renowned for its innovative typing mechanism. Instead of typebars, it uses a spherical typing element that rotates and tilts to strike the paper, resulting in smoother and faster typing. It offers adjustable typing speeds and a correction feature.Designer: The IBM Selectric was designed by Eliot Noyes and introduced in 1961, revolutionizing typewriter technology.Brand: IBM (International Business Machines Corporation).Weight and Dimensions: It's relatively heavy, weighing around 35-40 pounds, and has dimensions of approximately 15 x 16 x 12 inches.Portability: Due to its weight and size, the IBM Selectric is less portable compared to some other typewriters on the list.These typewriters are well-regarded for their durability, ease of use, and the quality of the writing experience they provide. When selecting a typewriter, writers should consider their own preferences regarding keyboard feel, portability needs, and the typewriter's mechanical features. Testing different models can be beneficial in finding the perfect match for one's writing style.

Question 5

What are main Typewriter Types & Categories?

Accepted Answer

Manual TypewritersManual typewriters are entirely mechanical and operate without the need for electricity. Typing is achieved through a series of levers and hammers that strike the ribbon and paper.Pros:They offer a classic, tactile typing experience and are often considered more durable and easier to repair. They are generally more affordable due to their simpler design.Cons:Typing on manual typewriters can be physically demanding, especially during long sessions. They may also require more frequent maintenance to keep them in good working order.Electric TypewritersElectric typewriters are powered by electricity, which automates the typing process to some extent. They typically have a motor that assists with key strikes and other functions.Pros:They can be easier to use for extended typing sessions as they reduce the effort needed to strike the keys. They often feature additional functionalities such as automatic correction and adjustable margins. Ribbons easy to find.Cons:They are more complex and may require more maintenance. Electric typewriters can be more expensive, and finding replacement parts may be more challenging.Typewriter CategoriesPortable TypewritersPortable typewriters are designed to be compact and lightweight, making them easy to transport. They are ideal for writers on the go or those with limited space.Features: They often come with carrying cases and are smaller in size compared to other types. Despite their size, they usually offer a full typing experience with a functional keyboard and ribbon mechanism.Pros: Easy to move and store, often come with a protective case.Cons: Smaller keys and fewer features compared to larger models.Semi-Portable TypewritersSemi-portable typewriters are a middle ground between portable and desktop models. They are somewhat larger than portable typewriters but still manageable in terms of size and weight.Features: These typewriters often offer a balance between functionality and portability. They might have more robust features than portable models but are still designed to be reasonably mobile.Pros: Better balance of portability and functionality.Cons: Less compact than portable models, so they may not be as convenient for frequent transportation.Desktop TypewritersDesktop typewriters are larger and heavier, designed to remain in one place, typically on a desk. They offer a more stable typing experience and often include more features and a larger typing area.Features: These typewriters may include advanced features such as larger keypads, built-in correction mechanisms, and more robust construction. They are designed for extensive use in a stationary setting.Pros: Often more durable and feature-rich, providing a stable and comfortable typing experience.Cons: Not as portable, requiring dedicated space and effort to move.

Question 6

What means Antique vs. Vintage Typewriters?

Accepted Answer

If your typewriter was manufactured earlier than the 1920s, it's probably considered antique. Typewriters from the 1920s and onward are considered vintage. You can determine the age of your typewriter using its serial number.The serial number is located in different places mostly on the right side of your typewriter's frame. If You need our help we can show where to find it in your model.When dealing with typewriters (or similar items) and their various conditions and treatments, it's important to understand the nuances between terms like revitalization, refurbishing, restoration, and rebuilding, as well as the differences between "antique" and "vintage," and other specific terms related to condition.Here’s a breakdown:AntiqueDefinition: Items that are generally at least 100 years old.Implication: Often valued for historical significance and rarity.Antique Condition of TypewriterTypewriters that are over 100 years old fall into the category of antiques. These machines may show significant signs of age, such as rust, patina, or extensive wear. Despite their condition, antique typewriters are highly valued due to their rarity and historical importance. Restoration for antique typewriters focuses on maintaining their historical value while making them also functional. Efforts are made to preserve as much of the original material and design as possible.VintageDefinition: Items that are at least 20 to 30 or more years old but not necessarily as old as antiques.Implication: Valued for its age and historical context, but not as ancient as antiques.Vintage TypewriterA vintage typewriter is any model that’s at least 20 years old. Just like vintage cars or furniture, these typewriters are valued for their historical charm and craftsmanship. Vintage typewriters often reflect the design and technological innovations of their time, making them attractive to collectors and enthusiasts who appreciate their aesthetic and historical significance. The value of a vintage typewriter is influenced by how well it represents the style and technology of the era in which it was made.Condition of a Vintage ItemThe condition of a typewriter can vary greatly. When assessing a typewriter, we consider factors such as how well it has been maintained, its level of wear, and whether it still functions properly. A typewriter in "pristine" condition is like new, showing little to no signs of use. In contrast, one that is "heavily used" may have visible signs of wear and tear. Even typewriters in less-than-perfect condition can be valuable, especially if they are rare or have historical importance.RestorationsRestoration is a process aimed at bringing a typewriter back to its original or near-original state. This involves repairing any mechanical issues (like jammed keys or broken mechanisms), replacing worn-out parts, and thoroughly cleaning the typewriter. The goal is to enhance both the appearance and functionality of the typewriter while preserving its historical character. Restoration often involves detailed work to ensure the typewriter looks and works as close to new as possible while respecting its original design.RevitalizationRevitalization involves updating and improving a typewriter to make it more appealing and functional for modern users.This might include upgrading certain components or enhancing the typewriter’s appearance without losing its vintage charm. The aim is to ensure the typewriter remains usable and attractive in today’s context while preserving its historical character.RevitalizingSimilar to revitalization, revitalizing a typewriter focuses on making it suitable for modern use while keeping its original appeal. Revitalizing often includes improvements that make the typewriter more user-friendly without compromising its vintage charm.RefurbishingRefurbishing is a process that includes cleaning, repairing, and updating a typewriter to restore its functionality and visual appeal. This process ensures that the typewriter operates smoothly and looks good. Refurbishing may involve disassembling the typewriter, fixing mechanical issues, replacing worn parts, and reassembling it. The end result is a typewriter that works well and has a refreshed appearance.Understanding these aspects can help you manage the purchase, restoration, or maintenance of typewriters more effectively. Whether you’re buying for you or restoring a typewriter, being informed about these concepts ensures that you appreciate and preserve the charm and functionality of these classic machines.

Question 7

Why Choose ElGranero Accessories?

Accepted Answer

Why Choose ElGranero Accessories?Every accessory we offer is selected with care to ensure it meets our high standards of quality. We understand the importance of maintaining a typewriter, and our products are designed to help you do just that with ease.Our accessories are specifically designed with vintage typewriters in mind, ensuring compatibility and effectiveness in preserving your machine's condition.From fresh ink ribbons that keep your work looking its best to protective dust covers that safeguard your machine's appearance, our accessories enhance both the look and functionality of your typewriter.With ElGranero's range of vintage typewriter accessories, you can ensure your typewriter remains in top condition, ready to deliver that timeless typing experience whenever inspiration strikes. Whether you need to replace a ribbon, clean your typewriter's internal parts, or protect it from dust, our accessories provide the perfect solution.Explore our extensive collection and give your typewriter the care it deserves—because a classic machine deserves nothing less than the best.Our Vintage Typewriter AccessoriesFresh Ink RibbonsOur fresh ink ribbons are designed to bring your typed words to life, ensuring each document looks crisp, sharp, and professional. These ribbons are compatible with a variety of typewriter models and are crafted to provide consistent ink flow, enhancing the clarity and impact of your typing. Keep your typewriter ready for any project with our premium ink ribbons.Specialized Brushes and SpoolsMaintaining the intricate mechanics of your typewriter is essential for smooth operation and longevity. Our specialized brushes and spools are designed specifically for typewriter care, allowing you to easily remove dust, debris, and ink residue from hard-to-reach areas. These tools are vital for keeping your typewriter’s internals clean and functional, preserving the precision and feel of every keystroke.Transparent Durable Dust CoversProtecting your typewriter from dust and potential damage is crucial to maintaining its pristine condition. Our transparent, durable dust covers offer an elegant solution, shielding your machine while allowing its classic design to shine through. These covers are custom-fitted to various typewriter models, ensuring a snug fit that keeps your typewriter safe when not in use.

Question 8

How Can I Order?

Accepted Answer

How to OrderConfirming Your CountryAt the bottom of any page, you can confirm or change your country by clicking the country flag or name.Starting Your ShoppingBrowse our collection and select the items you wish to purchase.Checkout and Payment ProcessingDuring checkout, you can choose between Shopify Payments or PayPal for payment. Both platforms employ high security measures to protect transactions. We recommend PayPal for its ease of use and support for all major credit cards, including Visa®, MasterCard®, and American Express®.Order TotalYou will see a guaranteed order total that includes all shipping costs and any applicable duties and taxes on our end. Please be aware that additional import taxes may apply, depending on your country, and are the responsibility of the client.Paying Duties and Taxes For most countries, you can choose to pay duties and taxes at checkout or upon delivery. In some cases, as indicated at checkout, certain countries may only offer the option to pay these fees upon delivery.Shipping Destinations  We offer worldwide shipping! If your country is not listed, it means we currently do not ship to that destination. We apologize for any inconvenience.Important Note Your package will be shipped to the address listed in your buyer profile or as agreed upon. Providing a phone number is essential for a smooth delivery process.

Question 9

Do you ship to US, UK & Wordwide?

Accepted Answer

Yes, we do ship Worldwide!Each item is acked in a few layers of special wrap and two new eco-friendly cardboard boxes to protect it in transit. Every standard or priority shipping is followed by us and covered by 100% insurance. We shipped overseas over 4000 typewriters to 74 countries! Delivered safe and sound!We primarily use Safe Standard Economy Shipping (sometimes referred to as Free Shipping), with estimated delivery times as follows:USA & Canada: 6-21 business daysEU Countries: 1-6 business daysAustralia & New Zealand: 10-21 business daysElsewhere: 10-21 business daysWe use trusted carriers such as Correos, DHL, FedEx, etc., and every shipment includes full 100% insurance and our Client Support. Please note that international tracking may not always be available for economy shipping, depending on the courier and location.Upgrade to Expedited Shipping (Priority)If you need your typewriter urgently, you can opt for Expedited Shipping (Priority) for faster delivery:USA & Canada: 2-5 business daysAustralia & New Zealand: 3-6 business daysEU Countries: 1-2 business daysElsewhere: 3-6 business daysWe use DHL, FedEx Express, or other couriers upon request for priority shipping. Every shipment includes full insurance coverage, a trackable waybill number, and our Premium Client Support.You can purchase with confidence. Feel free to contact us for any questions, estimates on delivery dates before purchase, or special requests.

Question 10

When will my typewriter be shipped?

Accepted Answer

We ship to you always after preparation period, which we call Processing Time, includes the time needed to prepare your item and ensure it is ready for shipment.Estimated Shipping Dates:New products: Processing time is usually 1-3 days.Vintage and antique items (e.g., typewriters): Processing time is typically 3-7 working days after the purchase date.Custom orders, made-to-order items, or limited edition typewriters: Processing time is 1-2 weeks, and for some items, it may be 3-4 weeks.You can request the specific processing time before making a purchase, especially if you have expectations or deadlines for gifts.For special custom orders, please ask us for an estimated processing time. If you need your typewriter sooner, contact us, and we will do our best to accommodate your request.

Question 11

How to track my order?

Accepted Answer

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.You can track your order as well here at our Chatbox section "Track Order" or great app SHOP powdered by Shopify, it is available for iOS and Android

Question 12

Why system isn't showing tracking updates?

Accepted Answer

The international mailing system is quite complex, involving multiple carriers and transportation modes. International tracking can be sporadic. If a package is in transit or awaiting a new leg of its journey, updates might not be immediate. This doesn’t necessarily mean the package is lost; it’s just in a transitional phase or strucked in customs or warehouse. Here’s a concise overview of how it usually operates:Why It’s Complicated:Multiple Carriers and Handoffs: Your package typically passes through various local, national, international carriers and sorting facilities, each with its own procedures. This results in multiple handoffs, which can introduce potential delays and tracking issues.Transportation Modes: Packages may travel by plane, ship, truck, or even train. The chosen mode of transportation depends on location, logistics and availability, which can affect the speed and consistency of updates.Specific Issues You Might Encounter:Weather Conditions: Extreme weather conditions or other weather events, can impact transportation routes and schedules. These conditions can cause delays or gaps in tracking updates.Customs and Handling: Customs may hold it if need additional documentation, perform examinations, or conduct other checks, which can delay the release of the package for extended periods for these purposes.Waybill Number Changes: Sometimes a new waybill number is assigned. This can create confusion and make it difficult to track the package accurately. Especially common if the original printed waybill was damaged or malfunctioned.Local and National Holidays: Holidays can affect processing and delivery speed, as carrier facilities and customs offices might be closed or operating at reduced capacity.Seasonal High Demand: Peak seasons, like holidays or major sales events, can lead to increased shipment volumes, which may cause delays and less frequent tracking updates.Human Error: Mistakes can occur at any stage, from incorrect or even luck of scanning to mislabeling, which might delay tracking updates or cause temporary confusion about the package’s location.Technological Failure: Issues with tracking systems or barcode scanners can lead to gaps in tracking information. Sometimes, updates may not be recorded or transmitted correctly due to technical problems.Customs and Handling: Packages often undergo customs checks, which can add to the wait time and cause additional delays.Understanding these complexities can help manage expectations and guide you through the international shipping process. Patience is key, and if you experience significant delays or issues, contacting us for help is the best way to find out what happened. We have years of experience and we will work on it.

Question 13

What If My Shipment Is Delayed?

Accepted Answer

If Your Shipment Has Not Arrived After the Expected Delivery Time, Please Follow These Steps:Wait for an Additional 10 Days: Allow up to 10 days beyond the expected delivery date. This buffer accounts for potential delays due to weather, customs, or other operational issues.Check the Tracking Information: If possible use the tracking number provided to monitor your shipment's status. This can offer insights into its current location and any delays in transit.Contact Our Customer Support: If your shipment still hasn’t arrived after the extra 10 days and the tracking information is unclear, reach out to our customer support team. Provide your order number and any relevant details so we can assist you in locating your package.Inquire with Local Delivery Services: Sometimes local carriers or postal services have additional information about the delivery status. Contact them with your tracking number for further details.Verify Shipping Address: Double-check that the shipping address provided at checkout was correct. An incorrect address could result in delivery delays or misdelivery.Check with Neighbors or Your Building's Reception: Sometimes packages are delivered to a nearby address or left with a neighbor. Check with others in your household or building to ensure the package wasn’t received by someone else.File a Claim if Necessary: If the package is confirmed as lost or damaged, you may need to file a claim with the shipping carrier. Our customer support team can guide you through this process if needed.Here’s a general guidelineNeighboring Countries: Delivery typically takes 2-7 days.Long-Distance Deliveries: For countries further away, delivery may take up to 21 working days or more depending on shipping method.Possible DelaysWeather Conditions: Severe weather can impact shipping times.Customs Clearance: International shipments may experience delays during customs processing.Operational Backlogs: High volume periods or logistical issues can lead to extended delivery times.Please be assured that we are committed to ensuring your order reaches you as swiftly as possible. We appreciate your patience and understanding during this time.

Question 14

Why system shows delivered but I don't have it?

Accepted Answer

Why your package might show as delivered, but you never received it.In rare occasions it can happen especially for overseas shipping.Here’s a list of potential reasons:Waybill Switch or Delivery Error: The package might have been mistakenly delivered to the wrong recipient due to a swapped or incorrect waybill number.Misinterpreted Address: The courier may have misinterpreted your address, especially if there are similar street names nearby, leading to the package being delivered to a different location.Package Left at Wrong Location: The package could have been left at the wrong door or an incorrect address, even if the correct address was provided.System Glitches or Damaged Waybill: A damaged or malfunctioning waybill might have caused a system glitch, leading to incorrect delivery status updates.Courier Error: The delivery personnel might have marked the package as delivered by mistake, either due to a scanning error or miscommunication.Package Theft: The package might have been delivered but was taken from your doorstep or mailbox before you retrieved it.Delivered to a Neighbor: Sometimes couriers deliver packages to a nearby address or neighbor, which can cause confusion if you weren't notified. If your package shows as delivered but you haven’t received it, here’s what you should do:Contact Us:Reach out to us immediately to report the issue. Provide your order number and explain the situation.We can assist you in investigating the problem, coordinating with the carrier, and exploring possible solutions like a replacement or refund.Double-Check the Delivery Location:Verify that the package wasn’t left in reception, nearby post office, unexpected location, such as a back door, Ask everyone who was able to receive it on your behalf, family, roommate, etc. Check with neighbors to see if it was accidentally delivered to them.Contact the Carrier:If possible, you may also contact the shipping carrier (e.g., USPS, FedEx, UPS) to report the issue. Provide your tracking number and ask for details about the delivery.File a Claim:If not possible to recover tthe package, it is insured, you need to file a claim with the carrier to recover the value of the lost item. We can help you and  guide you through this process.Check Security Footage (if available):Review any security camera or video doorbell footage to see if the delivery was made or if anything unusual occurred.Wait a Few Days:Sometimes, packages are marked as delivered prematurely due to system errors and may still arrive within a day or two.Report to Authorities (if theft is suspected):If you believe the package was stolen, file a police report. This may be required if you’re seeking a refund from insurance.

Question 15

Why Customs in US asking me for TSCA form?

Accepted Answer

TSCA for Typewriters and Ink RibbonsUnderstanding the Toxic Substances Control Act (TSCA) and Shipping Regulations for Typewriters and Ink RibbonsThe Toxic Substances Control Act (TSCA) is a United States law administered by the Environmental Protection Agency (EPA) that regulates introducing new or existing chemicals. This act ensures that chemicals are tested and evaluated for their potential environmental and health impacts before they are brought to market.Sometimes, your package with a typewriter can be held in customs, and you may be asked to send a TSCA declaration to release it from customs. However, this regulation doesn't generally pertain to items like manual typewriters and normal ink ribbons.Manual Typewriters and Ink Ribbons Under TSCAIn the case of a manual typewriter and normal ink ribbon, these are considered finished products and are not generally categorized as chemical substances under TSCA. Although the ink in the ribbon may contain various chemical substances, once it is incorporated into the ink ribbon and packed with the typewriter, it is not typically subject to TSCA regulations.Providing a Negative CertificationIf typewriters and ink ribbons are the only items in your shipment, you can likely provide a Negative Certification. This certification states that all chemicals in the shipment are not subject to TSCA. TSCA is primarily concerned with raw chemical substances or those within mixtures, rather than finished products like typewriters and ink ribbons.Additional ConsiderationsPlease note that the regulatory environment can change, and there may be additional factors to consider that aren't covered in this general advice and our experience. Always check the latest regulations or consult with a compliance expert to ensure you are meeting all necessary requirements.For more detailed information, you can refer to the [EPA's TSCA webpage] and the [Customs and Border Protection website]

Question 16

How to pay with PayPal without having an account?

Accepted Answer

PayPal is an online tool used to make payments or send money without financial information sharing. Besides its standard payment option, under registration in the platform, PayPal also provides an option in which that step is not required. Get to know how to do it when using PayPal at Costa Verde’s online store. 1. Checkout: Select a payment methodIn this step, "select Proceed to PayPal".2. Select "Pay with a Bank Account or Credit Card"If you are not registered in PayPal, select "Pay with a Bank Account or Credit Card".3. Insert card's detailsNow, insert your credit or debit card's details as also billing and contact addresses.4. Choose to create or not an accountIn case you prefer not to create an account with PayPal, select "No, I don't want an account now" and next select "Pay Now". Your payment will be processed, and we will prepare your order as briefly as possible.Follow these steps, and you will be able to place your order here using PayPal as a payment method. In case you have any questions or If the option to pay without a PayPal account is not visible, you may need to complete the payment through another method and we are completely available to help, just contact us!

Question 17

Do You use any alternatives to PayPal?

Accepted Answer

Yes! If you need to make a payment but prefer not to use PayPal, there are several alternatives available on our website payment system. Here are some common payment methods you can use:Shopify or Stripe Payment Gateways and are used by many online merchants. We use them becouse are safe and quick.You can choose between:PauCredit/Debit Cards: Most online and physical stores accept major credit and debit cards such as Visa, MasterCard, American Express, and Discover. You can enter your card details directly on the payment page.Digital Wallets: Other digital payment systems like Apple Pay, Google Wallet, Samsung Pay, and others are widely accepted and offer secure and convenient payment options.Let us know if You need our help!

Question 18

Do You provide 0% VAT invoices?

Accepted Answer

Yes we provide legal invoices for individuals and companies registered in the EU or the European VIES database, underscoring our commitment to transparency and trustworthiness.How would you like to receive the invoice?To provide you with the necessary legal invoices and ensure full compliance with EU regulations, we kindly request the following information:Full Name and Address: Please provide the complete name and address of the individual or company for whom the invoice is being issued.VAT Number: If applicable, please provide the VAT number of the individual or company. This will help us verify registration in the EU or the European VIES database.Description of Goods/Services: Could you provide a brief description of the goods or services for which the invoice is required? This will ensure that the invoice accurately reflects the transaction.Order Number or Reference: If there is an order number or reference related to this transaction, please include it for our records.Preferred Delivery Method: How would you like to receive the invoice? Options include email (PDF format) or any other preferred method.Please let us know if there are any specific requirements or additional information needed. We are committed to transparency and trustworthiness and aim to provide you with the required documentation as promptly as possible.

Question 19

Can I pay in cash or by Bank Transfer?

Accepted Answer

Yes, of course! You are always welcome to visit us, and for in-person transactions, paying with cash is always an option. We look forward to seeing you and assisting you personally. 😊 Our business allows direct bank transfers, which can be done through online banking or by visiting your bank. When making a transfer, you'll need to use our International Bank Account Number (IBAN) and SWIFT/BIC code, also the necessary details to ensure the funds are sent securely and correctly.For bank transfers, we recomend use the platform www.wise.com.Using Wise.com for bank transfers offers several advantages:Low Fees: competitive rates and lower fees compared to traditional bank transfers.Speed: Transfers are typically processed quickly, often within the same day or a few days depending on the currency and destination.Security: They use advanced security measures to protect your financial information and transactions.Convenience: You can initiate a transfer from the comfort of your home through online banking, making the process simple and hassle-free.

Question 20

What do I need to pay by Bank Transfer?

Accepted Answer

To ensure your wire transfer is processed correctly, we will provide you with the following details:Full Name and Address of the Recipient:1) Full Name: The complete name of the recipient.2) Address: The complete address, including street name, city, state, and country.4) Full Name and Address of the Recipient's Bank:- Bank Name: The official name of the bank we use.- Bank Address: The bank's physical address, including street name, city, state, and country.5) Transfer Sum: The exact amount of money you need to transfer.6) Reason for the Transfer:A brief explanation of why the transfer is being made, such as an order number or a concept (e.g., payment for services, gift, invoice payment, etc.).7) Account Number:The recipient’s domestic bank account number.8) Recipient's Routing Number:- For transfers within Spain, this would be the domestic bank number. - SWIFT/BIC Code For international transfers, the routing number is necessary; please check with your bank.- IBAN (International Bank Account Number) A unique identifier for banks internationally, used for international wire transfers. Used for international transfers within Europe and other regions that follow this standard.If you have any questions or need assistance with the bank transfer process, please don't hesitate to contact us. We're here to help ensure your payment is processed smoothly.Thank you for your support and business. We look forward to serving you!

Question 21

How We Get Things Done: An Overview!

Accepted Answer

Thank you for visiting El Granero Typewriter Company!When you purchase a typewriter from us, you can expect meticulous restoration, ensuring flawless functionality. Our inventory features rare antiques and beloved classics, perfect for collectors and enthusiasts alike.We offer worldwide shipping with care, including insurance and a comprehensive warranty for your peace of mind.We want to ensure you have a delightful shopping experience with us. Here's a brief overview of how we work:Curating Unique Vintage ItemsAt El Granero Typewriter Company, we take pride in curating a diverse collection of unique vintage typewriters and related collectibles. Each item is carefully selected based on its quality, authenticity, and historical significance, ensuring that every piece has a story to tell.Detailed Product InformationWe provide detailed descriptions and high-quality images of our products online, highlighting their features, history, and condition. We believe in transparency and want you to know exactly what you're acquiring.Ordering and PaymentOnce you've found a piece you love, placing an order is simple and secure through our website. We accept various payment methods to make the process convenient for you.Order ProcessingAfter receiving your order, we promptly begin processing it. This includes verifying payment, preparing the item for shipment, and ensuring all details are correct. You will receive an email confirmation with your order details.Shipping and DeliveryWe offer international shipping to ensure our unique items can reach vintage enthusiasts around the world. After your order is shipped, we'll provide tracking information so you can monitor its journey to you. Delivery times may vary based on your location, and we'll keep you informed if there are any delays.Customer SupportYour satisfaction is our top priority. If you have any questions, concerns, or special requests, our friendly customer service team is here to assist you. We strive to respond promptly and helpfully to ensure a smooth experience.After PurchaseWe love hearing from our customers! After you receive your item, we encourage you to share your thoughts or any feedback. If there's anything more we can do to enhance your experience, please let us know.We hope this gives you a clear understanding of how we operate and what to expect when shopping with us. We are passionate about vintage typewriters and are committed to providing you with exceptional service.Thank you once again. We look forward to serving you!Warm regards,Ania and JacekFounders of El GraneroTypewriter.Company

Question 22

How do We Restore Typewriters?

Accepted Answer

Typewriter Restoration ProcessAt our typewriter repair shop, we are dedicated to restoring typewriters to their original condition, ensuring both functionality and visual appeal. Our restoration process is thorough and meticulous. Here’s an overview of how we bring typewriters back to their prime:1. Initial Assessment and EvaluationInspection: We begin with a comprehensive inspection to assess the typewriter’s overall condition, including mechanical components, typebars, platen, and other essential parts.Evaluation: We determine the level of restoration required—whether it involves a full restoration, minor repairs, or a refurbishment. We also assess any historical features that need preservation.2. CleaningFor Pristine Condition -  Basic Air Blow CleaningFor typewriters in pristine condition, we use compressed air to gently remove dust and debris from hard-to-reach areas, maintaining their excellent state.For Used Condition - Deep Chemical Cleaning For typewriters showing signs of wear, we perform a deep chemical cleaning. This involves specialized cleaning solutions to remove rust, grime, old lubricants, and contaminants from all surfaces and internal components.3. DisassemblyCareful Disassembly: The typewriter is carefully disassembled to access internal components. Each part is meticulously removed and cataloged.Detailed Cleaning: Disassembled parts are cleaned thoroughly using appropriate tools and solutions to ensure all residues are removed.4. Mechanical Repairs and AdjustmentsComponent Repair: We repair or replace any broken or worn-out mechanical parts, including typebars, levers, gears, cords and other essential components to restore smooth operation.Adjustments: We fine-tune the typewriter’s alignment and tension to replicate its original typing feel, adjusting the ribbon feed, platen pressure, and carriage alignment as needed.5. Replacement of PartsPlaten Replacement: If the platen is worn or damaged, we decide whether to use an original replacement or a high-quality new platen, considering factors like authenticity and functionality.Rubber Feet Replacement: For degraded rubber feet, we choose between original replacements (if available) or suitable 3D-printed or custom-made feet, ensuring proper stability and alignment.Parts Selection: We carefully evaluate each component to determine the best option between original parts and modern 3D-printed parts based on the typewriter’s model, rarity, and functional requirements.6. Cosmetic RestorationPaint and Finish: If necessary, we refurbish or repaint the typewriter’s exterior using high-quality car paints and finishes that match the original  or new colors and textures.Decals and Logos: We replace or touch up any faded or damaged decals, logos, or lettering to restore them to their original design.7. ReassemblyReassembly: After cleaning and repairing, the typewriter is reassembled with precision. We ensure all parts fit correctly and function as intended.Testing: Thorough testing is conducted to ensure the typewriter operates properly. This includes typing tests to verify smooth operation and accuracy.8. Final Adjustments and Quality CheckFinal Adjustments: We make any necessary final tweaks to perfect the typewriter’s performance, ensuring reliable operation and a satisfying typing experience.Quality Check: A comprehensive quality check is performed to confirm that the typewriter meets our high standards, ensuring that all components are functioning correctly and that the typewriter is both aesthetically pleasing and operational.9. Video Recording and DocumentationVideo Recording: We record a video of the typewriter in action during the typing test. This documentation provides visual evidence of the typewriter’s functionality and performance post-restoration.Signed Page: A page typed during the final test is signed by an experienced technician. This page serves as a certificate of the typewriter’s operational status and the technician’s verification of its condition.10. Delivery and DocumentationDelivery: Once the restoration is complete, the typewriter is carefully packed and delivered to the customer, ensuring it arrives in best condition.Documentation: We provide detailed documentation of the restoration process, including a summary of repairs, parts replaced, and adjustments made, along with the video recording and signed test page. This helps customers understand the work performed and appreciate the restored typewriter’s value.Why Choose Us?Expert Craftsmanship: Our skilled team has extensive experience in typewriter restoration, ensuring each typewriter is restored to the highest standards.Attention to Detail: We preserve the historical integrity of each typewriter while enhancing its functionality and appearance.Customer Satisfaction: Our goal is to exceed customer expectations by delivering a typewriter that is both beautiful and reliable, ready for years of service.Whether restoring a cherished family heirloom or a valuable collector’s item, our comprehensive restoration process ensures your typewriter is returned to its original condition, blending functionality with timeless appeal.

Question 23

Why should you buy from us?

Accepted Answer

El Granero Typewriter Company: Europe's Largest Vintage Typewriter ShopWelcome to El Granero Typewriter Company, the largest physical typewriter shop in Europe, situated near Malaga in Southern Spain. Since our inception in 2013, we have been dedicated to the art of repairing, restoring, and selling vintage typewriters. Our extensive collection boasts over 500 models from prestigious brands such as Olivetti, Hermes, Olympia, Erika, Royal, Remington, and Underwood. Our clientele includes Hollywood stars and renowned artists like Wes Anderson, Nico Walker, Lady Gaga, Eddie Vedder, and Ruby Rose.Unmatched Quality of El Granero TypewritersEvery typewriter in our collection undergoes meticulous restoration, handled by our expert technicians with over a decade of experience. We take pride in our detailed restoration process, which includes a thorough chemical cleaning, precise repairs, and adjustments to ensure each machine functions optimally. Each typewriter comes with a quality certificate, assuring buyers of its restored excellence. Our typewriters not only function seamlessly but are also beautifully presented, combining historical charm with modern reliability.Customer SatisfactionWith over 1000 five-star reviews on various platforms, our customers' satisfaction speaks volumes about our commitment to quality and service. From individual collectors to high-profile figures in arts and entertainment, our clientele consistently praises the craftsmanship and dependability of our restored typewriters. They appreciate receiving a fully functional, beautifully wrapped piece of history, and commend our exceptional customer service, including responsive technical support.Professional Servicing and RestorationAs the largest typewriter repair shop in Spain—and likely in Europe—our expertise in professional servicing and restoration is unparalleled. Each typewriter is disassembled for thorough chemical cleaning, followed by expert repairs and adjustments. Our skilled technicians ensure that every machine provides the best typing experience, making each purchase from El Granero a blend of historical value and modern usability.Quality Assurance and Legitimate Business PracticesWe offer a warranty and online technical support with every typewriter, ensuring peace of mind for our customers. Our products are original, complete with quality certificates, and we provide legal invoices for individuals and companies registered in the EU or the European VIES database, underscoring our commitment to transparency and trustworthiness.Secure Worldwide ShippingWe provide secure worldwide shipping, complete with full insurance coverage to protect against damage or non-delivery. Our comprehensive insurance policy guarantees a repair, replacement, or full refund in the rare event of shipping issues. This commitment ensures that our customers enjoy a worry-free experience, no matter where they are located globally.At El Granero, we are passionate about preserving and celebrating the legacy of vintage typewriters. Whether you're an enthusiast, a collector, or someone looking for a unique piece of history, our expertly restored typewriters are a perfect choice.Visit us in Southern Spain or explore our collection online to discover the charm and craftsmanship of El Granero Typewriter Company.

Question 24

Can I Request a Return for My Order?

Accepted Answer

Yes, we gladly accept returns! We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please refer to our 14-day Return Policy for detailed information on how to proceed. Please review our full  Refund Policy[ here. ]If you have any questions or need further assistance with the return process,please read FAQ How to Return Your Vintage Typewriter  and feel free to reach out to our customer service team.

Question 25

How to Return Your Vintage Typewriter

Accepted Answer

If you need to return your vintage typewriter or other item that is not exluded from our Refund Policy that you can read [here], please follow these steps to ensure a smooth and efficient process:1) Request an RMA Form:Contact our customer service team to request an RMA form. Provide your order details and the reason for the return.You can directly Download complete RMA Form here: ( RMA Form )Fill Out the RMA Form:Complete the RMA form with the required information, including your contact details, order number, reason for the return, etc.Ensure all parts of the form are filled out accurately.Our customer service team will review your request. If everything is okay, we will send you the form.Please make three copies of the RMA form, each signed by our company and including the RMA number.Print it and sign all pages.Securely Pack the Item:Carefully pack your typewriter to prevent any damage during transit.Include one copy of the completed RMA form inside the package.Mark the Package:Clearly mark the outside of the package with the RMA number provided.For international returns, mark the package as "Return Merchandise" to avoid customs treating it as a new import.Downloa sticker here ( RMA & Return Merchandise )Download Stiker here ( Fragil Handle with Care )Ship the Package:Use a traceable fully insured shipping method to send the package to the return address provided by our customer service team.Retain the shipping receipt for your records.Send the remaining two copies of the RMA form along with the package and documents we provided.Notification:Take pictures of the package and all the work you have done, and notify our customer service team (by email) once the package has been shipped, providing the tracking number and shipping details.Processing Your Return:Once we receive your return, we will process it from 7 to 25 business days.Refunds or replacements will be issued based on your request and our return policy.

Question 26

Do You accept Exchanges or Cancellations?

Accepted Answer

If you would like to exchange the item for a different product or size, please let us know when you contact us. We will be happy to assist with arranging an exchange if the new item is of equal value.Exchange PolicyIn certain cases, we may be able to accommodate exchanges, especially if the issue relates to selecting the wrong model or size. If you find that you need a different item of equal value, or if you require a different size or specification, we are generally happy to help with an exchange always if you cover all the costs of exchange. Please reach out to us to discuss your needs, and we will work to resolve the issue to your satisfaction.Cancellation PolicyTypically, we do not accept cancellations once an order has been placed. This is because our products are sold across multiple platforms, and our inventory is integrated with our shop. When an item is sold, ussualy is immediately removed from other sites and promotions to prevent overselling. We apologize for any inconvenience this may cause. If you need to cancel an order, please contact us as soon as possible, and we will do our best to assist you within our operational constraints.We appreciate your understanding and are committed to providing the best possible service. If you have any questions or need further assistance, please do not hesitate to contact us. For a detailed overview of our exchange policy, please refer to our policy page here.

Question 27

Can I Try a Typewriter in Person?

Accepted Answer

Yes! of course, for over a decade, we've proudly provided premier restored antique typewriters. Our collection boasts vintage Olivetti, Olympia, Erika, Remington, and Royal models, each meticulously repaired and restored by our skilled technicians. Whether you're a collector, writer, or vintage enthusiast, our fully serviced manual typewriters are perfect for you.Address:Calle Huelva 7, Local 4, 9640 Fuengirola, Malaga, Spainhttps://maps.app.goo.gl/nmzV1SWBmamc23oZ8Hours of Operation:Monday - Friday: 11:00 AM - 7:00 PMBook an Appointment:Contact us to schedule a personalized visit or to get more information about our typewriters and accessories!

Question 28

How Can I Reach Out to Your Team?

Accepted Answer

You can contact us via the following methods:Email: contact@typewriter.companyHotline phone/WhatsApp: +34 639305263Chat box: Feel free to reach out through the chat box for assistance as well.Customer Service Availability:Time Zone: UTC +1 CET (Central European Time)

Question 29

How to Properly Store Serviced Typewriter?

Accepted Answer

Comprehensive Guide to Vintage Typewriter Preservation If you have a typewriter that you want to keep safe and functional for as long as possible, storing them properly is important. In this way, you can protect the legacy of this treasured item for years to come. Overall, you should store your typewriter in a cool, dry place after cleaning it and prepping its delicate parts properly. Here's how to properly store typewriters for long-term storage.Storing typewriters for the long term requires some care and consideration to ensure that they remain in good condition. Here's a step-by-step guide:1. Avoid Humidity: A Key to Typewriter Storage Humidity is the arch-nemesis of typewriters. Placing your typewriter in climate-controlled storage or using desiccant silica gel packs can prevent rust and mould. Investing in an air-conditioned room or temperature-controlled unit ensures your typewriter's longevity.2. Protecting Typewriters from Extreme Temperatures Temperature management is crucial for vintage typewriter preservation. A moderate room temperature between 40 to 80 degrees is perfect. Stay clear of hot attics and damp basements, as these can harm the rubber components of your typewriter.3. Typewriter Cleaning: Dust and Delicate Parts Dust can impede a typewriter's function. Thorough cleaning with soft microfiber cloths and careful attention to the feed rollers, ribbons, and delicate parts are paramount.Clean the Typewriter: First, give the typewriter a thorough cleaning. Remove any dust, dirt, or ink residue from the keys and other components.Use a Typewriter Dust Cover:  If you have the original dust cover, our transparent Dust Cover or a custom-fitted one, place it over the typewriter to protect it from dust and debris.Remove the Ribbon: If the ribbon is still in the typewriter, consider removing it to prevent any potential staining or ink leakage. Seal the typewriter ribbons separately.Arrangement for Storage: You must also make sure that your typewriter is in the proper arrangement for storage. For instance, disengage the feed rollers before you pack the typewriter away. This position can flatten the rubber rollers from continuous pressure.Oil Moving Parts (Optional): Applying a small amount of sewing machine oil to the moving parts can help prevent rusting. Be careful not to over-oil, as it can attract dirt and dust. Don't use oil. You should not apply oil to the type segment, type bars, or linkages of the type keys.4. Long-term Storage Solutions for TypewritersFinding a suitable location is vital. temperature-controlled units to house your treasured typewriter. Include desiccant packs to absorb moisture, and maintain a regular cleaning and oiling schedule.Lock the Carriage: If the typewriter has a carriage lock feature, engage it. This helps prevent unnecessary movement of the carriage during transportation and storage.Pack with Care: If you're placing the typewriter in a box, use plenty of padding like bubble wrap, foam, or soft fabric to prevent jostling and scratches. Ensure the typewriter doesn’t move around in the box by filling in any gaps with packing material.Avoid Stacking: Don’t stack anything heavy on top of the typewriter, as it may cause damage. Store it in a position where it won't be subjected to any pressure or weight from other items.Elevate if Necessary: If you're worried about potential flooding or moisture from the floor, consider storing the typewriter on a shelf or on top of pallets.Periodic Checks: If possible, check the typewriter occasionally to ensure it remains in good condition. Look for signs of rust, mould, or other deterioration, and address them as needed.Include a Note: Consider including a note with any specific instructions or considerations for the typewriter, especially if someone else may be handling it in the future. Include details such as whether the machine is oiled, any delicate parts, and so onInsurance Consideration: If the typewriter is particularly valuable, consider insuring it and keeping records of its condition before storage.

Question 30

How to Check & Change Ribbon in Serviced Typewriter?

Accepted Answer

1) Ensure the New Ribbon is Installed and Functioning ProperlyCheck Adjustments:Refer to the typewriter’s manual for any necessary adjustments. Change ribbon color using right lever.Verify Ribbon Positioning:Ensure the ribbon is properly positioned between the typebars and the paper.Inspect for Misalignment:Look for any visible misalignment of the typebars and the ribbon path.Check Ribbon Threading:Confirm that the ribbon is evenly threaded through the spools and aligned properly.Assess Ribbon Tension:Make sure the ribbon tension is appropriate—not too tight or too loose.Adjust the ribbon tension if needed.2) What If None of These Solutions Work?If you’ve tried these solutions and still have issues, it might be best to consult our professional typewriter technician for a thorough inspection and help but first please Inspect the TypewriterFollow Manual Instructions:Follow the typewriter’s manual information for any procedures and maintenance guides.Check Mechanism:Remove the top cover and check the mechanism for any loose, misalignment or sticking components.Adjust Typebars and Paper Feed:Inspect and adjust the alignment of the typebars and paper feed mechanism.Align Paper:Ensure the paper is aligned and hold correctly and securely held in the paper feed rollers.3) What If Print Quality Is Still Not Acceptable?If you’ve addressed all potential issues and the print quality is still not up to standard, contact the restoration service or a typewriter technician for further diagnosis and assistance.What Should I Do If I Notice Any Damage to the Typewriter After Shipping?Please read our Shipping Policy and FAQ page. Document the damage and contact us, as well as the shipping courier, for assistance.

Question 31

Why sometimes after shipping print is not clear?

Accepted Answer

If you are experiencing issues with print quality, particularly with the darkness of the text compared to what was observed on the test page you received with the typewriter before shipping, the typewriter may have been misaligned due to rough handling during transit.Please rest assured that we took several steps to ensure the typewriter was functioning optimally before it left our workshop:1) Thorough Testing: The typewriter underwent comprehensive testing, including multiple print tests, to verify that it was producing clear and dark text. The test page was reviewed to ensure that all functions, including key response and print quality, were up to standard.2) New Ribbon Installation: A new ribbon was installed as part of the restoration process. We confirmed that the ribbon was properly aligned and tensioned for optimal performance.3) Post-Restoration Adjustments: The typewriter was carefully adjusted and cleaned to address any issues related to its performance. We ensured that all moving parts, including type-bars and the paper feed mechanism, were in good condition.4) Prepare for Shipping: While we pack the typewriters securely to prevent damage during transit, occasional shifts or impacts during shipping can affect alignment. We recommend checking the alignment and ensuring that the paper is correctly fed and aligned.Yes! Typewriters were not designed for modern shipping methods, and several factors can affect print clarity and functionality after rough treatment during transit.To address the issue you're facing:1) Check Ribbon and Paper: Ensure the ribbon is properly installed and that the spools are wound from full to empty. If something isn't sucked, blocking spools movement. The ribbon may have shifted or the spools might have become loose during shipping. Also, verify that the paper is aligned correctly in the feed rollers and that the paper holder is in the right position.Inspect for Misalignment: If possible, check for any misalignment of the typebars or other components that may have shifted during shipping.Don't worry! Your typewriter is covered by our Online Technical Support!If you continue to experience difficulties, please let us know. We can offer additional troubleshooting advice or discuss potential solutions.We are committed to ensuring your satisfaction and are here to support you.

Question 32

What are Common Issues with Not Serviced Typewriter?

Accepted Answer

If you’ve own a old manual typewriter and wasn't serviced by Repair Shop and the print is not coming out clearly, several factors might be causing the issue.Here are some common reasons and potential solutions:1. Ribbon IssuesWorn or Old Ribbon: The ribbon might be old or worn out, leading to faint or unclear printing.Solution: Replace the ribbon with a new one.Ribbon Tension: The ribbon may not be correctly tensioned.Solution: Adjust the ribbon tension according to the typewriter’s manual.2. Dirty or Worn TypebarsDirt and Debris: Dust and grime on the typebars can affect print quality.Solution: Clean the typebars and the area where they strike the ribbon and paper.Worn Typefaces: Over time, the typefaces can wear down.Solution: Inspect for wear; if necessary, replace or repair the typefaces.3. Paper IssuesIncorrect Paper Type: Using the wrong type of paper can affect print quality.Solution: Use the recommended type of paper for your typewriter.Paper Alignment: Paper not aligned correctly can cause inconsistent printing. Solution: Ensure the paper is correctly aligned and securely positioned in the feed rollers.4. Misaligned or Sticking TypebarsTypebar Misalignment: Typebars might be misaligned or sticking.Solution: Check for misalignment and make adjustments as needed.Sticky Keys: Keys that do not return to their resting position properly can affect printing. Solution: Clean and lubricate the keys and typebars.5. Ribbon Spool IssuesDirty or Worn Spools: Dust or wear on the ribbon spools can affect print quality. Solution: Clean the spools and ensure they are in good condition.6. Shift Mechanism ProblemsShift Lever Issues: Problems with the shift mechanism can affect capital letters and special characters.Solution: Check the shift lever and mechanism for proper operation.Cap Lock Issues: For typewriters with a cap lock feature, ensure it is functioning correctly.7. Paper Feed MechanismFeed Rollers: Worn or dirty feed rollers can affect paper movement.Solution: Clean or replace the feed rollers if necessary.Paper Feed Alignment: Ensure that the paper feed mechanism is correctly aligned.8. General MaintenanceCleaning: Regular cleaning is essential. Dust and debris can affect overall performance.Solution: Perform routine cleaning and maintenance.Lubrication: Moving parts need proper lubrication to function smoothly. Solution: Use typewriter oil to lubricate moving parts.9. Mechanical IssuesAdjustment Screws: Some typewriters have adjustment screws that can affect print quality.Solution: Consult the typewriter’s manual for guidance on adjusting these screws.10. User TechniqueTyping Pressure: Applying inconsistent or insufficient pressure on the keys can affect print clarity.Solution: Practice consistent typing pressure to ensure clear prints.

Question 33

What is the most universal keyboard?

Accepted Answer

The most universal keyboard layout is arguably the QWERTY layout, as it is widely used across many countries and languages, especially for English. However, for Spanish-speaking countries, the Spanish QWERTY layout (also known as the Spanish Keyboard Layout) is commonly used.This Spanish layout includes additional characters specific to the Spanish language, such as the "ñ" key and accented vowels (á, é, í, ó, ú), which are essential for typing in Spanish.In a broader context, the choice of keyboard layout often depends on the primary language or languages you need to type in. For multilingual users, switching between layouts or using a keyboard with multiple language options might be useful.

Question 34

Which Keyboard Layout Should You Choose?

Accepted Answer

At the end of the day, it boils down to one simple question.What language do you type in most?QWERTY If you're sticking to English, or even if you're a multilingual typist but mostly write in English, this is your go-to. It’s ubiquitous, familiar, and functional. Plus, it’s the default for most typewriters sold today, especially in English-speaking regions.AZERTY Are you typing in French on the regular? You’ll definitely want to embrace the AZERTY layout. French accents and characters are easier to access, making it ideal for native speakers.QWERTZ If you’re tapping away in German, or any Central European language that involves umlauts, the QWERTZ keyboard is your friend. The layout is optimized for efficiency and flow in those languages.QZERTY And for those typing in Italian, the QZERTY layout offers a thoughtful arrangement of keys that cater to the frequency and nuances of the Italian language. It's a superb choice for anyone looking to type efficiently in Italian. The Final CountdownChoosing a typewriter keyboard layout isn’t just about preference it’s about functionality. Switching from QWERTY to AZERTY, QWERTZ, QZERTY might feel awkward at first, but it’s all about making your typing experience smoother in the long run. If you're deeply entrenched in one layout, stick with it! However, if you're bilingual or often switch between languages, learning to use multiple layouts could give you a real advantage.

Question 35

Why on the typewriter there is no key 1 or 0?

Accepted Answer

On early typewriters, there were no keys for the numbers **1** or **0** because the designers wanted to save space and reduce the complexity of the keyboard. Instead, typists were expected to use the lowercase letter **l** (L) for the number **1** and the uppercase letter **O** for the number **0**. These characters were visually similar to the numbers, making it an easy and efficient substitution. This design choice helped to simplify the typewriter's mechanism and reduce production costs. As technology evolved and keyboards became more standardized, dedicated keys for **1** and **0** were eventually added.

Question 36

Why sometimes typewriter colors look different?

Accepted Answer

The way colors appear in real life versus on screens can vary due to several factors, including lighting conditions, camera settings, and other environmental factors. Here's why these differences occur:Daylight and Lighting ConditionsNatural Daylight: The intensity and color temperature of sunlight change throughout the day. Morning light, noon sun, and evening light (golden hour) all cast different shades and tones, which can significantly affect how we perceive color.Artificial Lighting: Indoors, different light bulbs (incandescent, fluorescent, LED) emit light at different color temperatures, causing objects to appear warmer (more yellow/orange) or cooler (more blue). Colors may seem brighter or duller depending on the strength of the light. Camera and Device Settings: Different Cameras: Cameras capture colors differently based on their settings, quality, and technology. Factors like white balance, exposure, and color profiles can affect how colors are recorded in photos. White Balance: Adjusts the colors in the image to match the lighting conditions. If set incorrectly, it can make colors appear too warm or too cool. Texture and Material Reflection    Real Life: Textured surfaces and materials (like fabric, metal, or wood) reflect light differently, which can alter how colors look depending on the angle and lighting. A shiny surface might reflect more light, making it appear brighter, while a matte surface absorbs light, making colors seem softer. Screens: Digital screens can't fully replicate these texture effects, so colors may seem flatter or more consistent than their real-life counterparts. In summary, colors look different in real life compared to screens because of variations in lighting (natural or artificial), camera and screen settings, and physical factors like shadows and material texture. These differences, combined with how screens emit light versus how real-world objects reflect it, can lead to noticeable variations in color perception.

Question 37

What we do to prevent damage during shipping?

Accepted Answer

We take a multi-step approach to protect your typewriter. Each typewriter is wrapped thoroughly with protective materials, placed in a reinforced box, and surrounded by cushioning to reduce movement. Additionally, we document the typewriter's condition with photos and videos before it is shipped.

Question 38

Can I file a claim if my typewriter arrives damaged?

Accepted Answer

Yes, we help you with the process of filing a claim if the typewriter arrives damaged. Since we record the condition of the typewriter before shipment, these materials can serve as evidence when dealing with shipping companies or insurers.

Question 39

Why do we take photos and videos before shipping?

Accepted Answer

Photos and videos serve as proof that the typewriter was in good condition when it left our workshop. This documentation is crucial if there's a need to file a claim for damage during transit. It also reassures our customers about the quality of our packaging and shipping process.

Question 40

Do we offer insurance for shipping typewriters?

Accepted Answer

Yes! We highly recommend insuring the typewriter for its full value. This helps protect both you and us from financial losses in case of damage. We can assist in arranging insurance for the shipment, giving you peace of mind.

Question 41

What should I do if my typewriter arrives damaged?

Accepted Answer

If your typewriter arrives damaged, please contact us immediately. Keep the original packaging, take pictures of the damage, and we'll guide you through the process of filing a claim with the shipping company or insurer.

Question 42

Typewriter Spare Parts On-Demand Service

Accepted Answer

That's how it works!1. Submit Your RequestContact us via chat or email with the specific part you need. Include photos or videos, measurements, and your typewriter's model and serial number, if available. This helps us verify the part’s compatibility.2. Initial Assessment FeeA €25 one-time assessment fee covers the initial work of checking availability and compatibility. Once received, we’ll confirm availability or explore custom options if necessary.3. Final Price ConfirmationAfter the assessment, we’ll provide the final price. Your €25 assessment fee will be applied as a discount on the total.4. Order Completion & ShippingWhen the final payment is complete, we’ll prepare and ship your order. Shipping costs are based on your location, and we’ll provide tracking details to keep you updated.Simply reach out to start your order, and we’ll take care of the rest to bring your typewriter back to life.

Question 43

How Long Will It Take to Prepare Your Parts?

Accepted Answer

How Long Will It Take to Prepare Your Order? Order timelines vary depending on your typewriter model and the complexity of the part.Standard Parts in Stock: Shipped within 1-3 business days after payment.Rare Models or Custom Parts: Sourcing, design, or 3D printing may take 7-14 business days.Complex or Multi-Part Orders: May require up to 2-3 weeks for completion.We’ll keep you updated on progress and provide an estimated completion time once we’ve reviewed your request. Our top priority is quality, ensuring every part is a perfect fit for your typewriter.Order timelines vary depending on your typewriter model and the complexity of the part.Standard Parts in Stock: Shipped within 1-3 business days after payment.Rare Models or Custom Parts: Sourcing, design, or 3D printing may take 7-14 business days.Complex or Multi-Part Orders: May require up to 2-3 weeks for completion.We’ll keep you updated on progress and provide an estimated completion time once we’ve reviewed your request. Our top priority is quality, ensuring every part is a perfect fit for your typewriter.

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Keyboardist Juanjo Martín picking up an Olivetti Lettera 32 for Simon Vargas, the vocalist of Morat.

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